Returns
WHO INVITED HER RETURNS POLICY
Items must be returned to us unused with all WHO INVITED HER tags and designer labels still attached. Returns that do not meet our policy will be sent back to you. By the time you have received your goods you have a period of 28 days to return your goods to us.
How to Return your Item
Step 1: Email shop@whoinvitedher.comand subject your email ‘returns’ let us know the product you wish to return for approval.
Step 2: Return your item to address:
WHO INVITED HER
Shop 2/ 25 Hastings Street,Noosa Heads, QLD 4567
Step 3: Once we have received your item we will refund you straight away. EASY!
Needing another size?
Step 1 Email shop@whoinvitedher.comand subject your email ‘size exchange’ let us know the product you wish to return and swap for a differenct size
Step 2 we will contact you and let you know if we have it in our stock at hand.
Step 3: Return your item to address:
WHO INVITED HER
Shop 2/ 25 Hastings Street,Noosa Heads, QLD 4567
Step 4: Once we have received your item we will send you out the new size right away. EASY!
Sales and Discounted Items
We will offer a full refund even on sale items for our online store only.
Faulty Items
Faulty or incorrect items will be refunded and WIH will pay the postage costs for replacement items. Goods are classified as faulty if they are received damaged. Please note items damaged as a result of normal wear and tear are not considered faulty. WIH reserves the right to inspect returned items and deny refund if the garments are in saleable condition. To avoid damage to garments, please remove jewellery before trying on garments and leave all tags and accessories attached until you are happy with your purchase. If you have any further questions please do not hesitate to contact us at
shop@whoinvitedher or phone (07) 54472673 Monday to Friday 10am – 5 pm.
GST / Taxes
A charge of 10% GST is included in the retail price shown.
Currency
All prices are shown in Australian dollars.
Lost or Damaged Goods
If goods are lost or damaged during delivery, please contact us at shop@whoinvitedher.com within 7 working days of placing your order so that we can investigate the surrounding circumstances.
Disclaimer
By accessing and using the WIH website, you are consenting to the terms and conditions of this site and the collection of information. WIH aims to keep the information on the WIH website up to date however it may contain errors and inaccuracies and may not be current at time of viewing.
WIH does not provide warranties of any kind on any of its products or on any information provided on the WIH website.